Complete list of current Q & A>> Download ServiceNow CSA – Quiz 1 / 15 Category: ServiceNow CSA 1. How would you navigate to the Schema map for a table? A. System Dictionary > Show Schema Map; Select Table B. System Definition > Tables; Select Table; Go to Related links and click Show Schema Map C. System Definition > Show Schema Map; Select Table D. System Definition > Dictionary: Select Table; Go to Related links and click Show Schema Map 2 / 15 Category: ServiceNow CSA 2. Which of the following is true of Service Catalog Items in relation to the Service Catalog? A. They run behind the scenes. B. They are the building blocks. C. They are optional. D. They provide options. 3 / 15 Category: ServiceNow CSA 3. When creating a new notification, what must you define? Choose 3 answers A. What is the content of the notification B. The associated knowledge base C. Linder what conditions is the notification sent D. Who receives the notification E. Settings for handling inactive user accounts 4 / 15 Category: ServiceNow CSA 4. You have heard about a new application released by SericeNow, You want to try it out, to-see if it might be useful for your company’s ServiceNow implementation. What would be the best way to get hands-on experience with the new application? A. Check the latest release notes at docs.servicenow.com B. Activate the application plug in, on your personal dev instance. C. Search the wiki for the sales demo request form, D. Activate the application plug in, on your company's production instance. 5 / 15 Category: ServiceNow CSA 5. Reports can be created from which different places in the platform? (Choose two.) A. List column heading B. Metrics module C. Statistics module D. View / Run module 6 / 15 Category: ServiceNow CSA 6. Which ServiceNow products can be used to discover and populate the CMDB? (Choose two.) A. Discovery B. Integration Hub ETL C. Finder D. CMDB Plug-in E. CMDB Integration Dashboard 7 / 15 Category: ServiceNow CSA 7. In what order should filter elements be specified? A. Field, Operator, then Value B. Field, Operator, then Condition C. Operator, Condition, then Value D. Value, Operator, then Field 8 / 15 Category: ServiceNow CSA 8. Which tool is used to have conversations with logged-in users in real-time? A. Connect Chat B. Now Messenger C. User Presence D. Comments 9 / 15 Category: ServiceNow CSA 9. When searching using the App Navigator search field, what can be returned? (Choose four.) A. Names of Applications and Modules B. Names of Modules C. Names of Applications D. Favorites E. History Records F. Titles of Dashboard Gauges 10 / 15 Category: ServiceNow CSA 10. How is the Event Log different from the Event Registry? A. Event Log contains generated Events, the Event Registry is a table of Event definitions B. Event Log is formatted in the Log style, the Event Registry displays different fields C. Event Log lists Events that were triggered by integrations, the Event Registry lists the Events that were triggered during the day (24-hour period) D. Event Log is the same as the Event Registry 11 / 15 Category: ServiceNow CSA 11. What can you do with homepages on upgraded instances when the Next Experience UI is enabled? A. Convert webpages to homepages B. View existing homepages C. Edit existing homepages D. Create new homepages 12 / 15 Category: ServiceNow CSA 12. What do you use in CMDB Workspace to verify the existence of actual IT infrastructure and applications that you own, systematically and in bulk? A. Integration Hub ETL B. Service Graph Connectors C. Identification and Reconciliation Engine D. CI Attestation E. Multisource Report Builder 13 / 15 Category: ServiceNow CSA 13. How is a catalogue item rendered in Virtual Agent? (Select 3 Answers) A. In the conversation mode B. As a pop-up C. In a window D. As an interaction E. In the passive mode F. Via Catalog Builder 14 / 15 Category: ServiceNow CSA 14. How do you ensure the uploaded attachments to a catalogue item attachment variable are deleted from the system if and when they are replaced/deleted on the form? A. Running a background script after each request submission. B. Utilizing Table cleaner to delete unwanted attachments automatically. C. Setting the ‘glide.sc.variable.attachment.delete.v2’ system property to true. D. Searching for the file names in the sys_attachment table manually. E. Storing the attachments on a remote table before request fulfilment. 15 / 15 Category: ServiceNow CSA 15. End users without roles who visit a full platform URL are redirected to a portal. What is the default portal for new (zBoot) instances? A. Employee Center B. Service Workspace Portal C. Instance Security Center D. Knowledge Portal Your score is 0% Restart quiz Send feedback
